The Impact of the Management and Leadership Style on the Staff's Organizational Citizen Behavior (OCB) at Higher Education Institutions in Israel.

Abstract

The aim of this study is to explore the impact of the management and leadership style on the staff's organizational citizen behavior (OCB) at higher education institutions in Israel. In the educational area, leadership plays an important role in increasing the staff’s organisational citizen behviour. According to this perspective, principal leadership conduct may influence staff's confidence in and contentment with the organization, and employees' acts of organisational citizenship strengthen the connection between leadership style and loyalty to the organization. The mixed method approach was used to access to phenomenon in which questionnaire surveys and interviews were conducted. From the results, it was evaluated that a principal leadership style with a positive organizational culture can contribute to staff engagement, satisfaction, and OCB. It is also linked with organisational culture that is used to define the voluntary acts and behaviours of teachers that go above and beyond the formal job duties and have a positive impact on the organizational aims and objectives of the school. OCB can significantly influence the formulation and application of the institution's improvement plans with an effective organizational culture. Organizational culture increases the performance of students. To meet the institution's improvement objectives, teachers who show OCB are more motivated to collaborate and work together as a team. They do everything they can to help their co-workers and share their wisdom, which enhances problem-solving and decision-making. Teachers who display OCB are more likely to help the leadership of the institution in putting their improvement plans into action.