Can Technology be a Driving Factor in Healthcare Agility? - A Cross-Country Comparison

Abstract

The incorporation of information technology in various aspects of healthcare, the growing needs for speed and accountability, the constantly evolving healthcare landscape and patient requirements, and the need for greater organizational flexibility to align with the agility concept - all of these factors have led to the adoption of agile approaches in the healthcare sector.  Agility promotes essential qualities of flexibility, adaption, and ongoing learning during the implementation process. By valuing effective communication and leveraging chance to their advantage, an agile approach facilitates a natural evolution towards an adaptable implementation process. The paper will provide insights into how the incorporation of technology can help overcome the challenges that impede healthcare agility, and highlight any among these countries.The primary objective of this paper is to analyse the various determinants that influence healthcare agility on a global scale, with a focus on developed, developing, and under-developed countries. The research studies on five key factors that impact agility, namely cultural factor, leadership, infrastructure, resources and patient-centered care. This research particularly focus on the impact of cultural factor on agility in healthcare among different economies. The countries are Afghanistan, India and Dubai which are under-developed, developing and developed countries respectively. The study delves into each factor to understand its impact on healthcare agility in these countries. Furthermore, the paper identifies common cultural factors that impact agility, that are prevalent across these countries. Lastly, the study investigates the role of technology in bridging the gaps created by challenges related to healthcare agility in these countries. Ultimately, the research seeks to shed light on the potential benefits of technology in enhancing healthcare agility, and to offer recommendations for healthcare organizations looking to leverage technology in this regard.