Human Resource Development in the Halal Tourism Industry Dealing with the Industrial Revolution 4.0

Abstract

Industrial Revolution 4.0 has revolutionized many industries, including tourism. Halal tourism must adapt to Industry 4.0's digital revolution and technical advances in this changing context. This study discusses the necessity of Human Resource Development (HRD) initiatives in preparing Halal Tourism workers to take advantage of the industrial revolution. Halal tourism, which caters to Muslim travelers' religious needs, has grown rapidly in recent years. Industry 4.0 technology like AI, big data analytics, and automation are changing industry practices. Halal tourism companies must invest in HRD to train their staff to respond to changing Muslim visitor needs. This study describes the evolution of human resources in the field of halal tourism to face the Industrial Revolution 4.0 which has a significant impact on human life and the world ecosystem. Therefore, it is very important to manage human resources as the protagonists are directly involved in this issue, especially in the field of halal tourism which is growing rapidly every year. This research method is descriptive and qualitative using the concept of human resource management and halal tourism. The results of this study show that halal tourism has great potential, so the management of halal tourism human resources needs to take leadership from the perspective of the Industrial Revolution 4.0: four steps. 1) Tourism to plan and determine the direction of halal development; 2) Establishment of authorized organizations and institutions. 3) Instruct, instruct, organize, or socialize to fit the plan. 4) Control, control and monitoring are necessary to achieve the objectives.