The Impact of Chat GPT on E-commerce

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Dr. Amit Kumar, Dr. G. Nagarajan, Dr M Surekha, Dr. C. Vijai , Dr. A. Sulthan Mohideen, Dr. D. Paul Dhinakaran, M. Raja Lakshmi

Abstract

Chat GPT (Generative Pre-trained Transformer) is an advanced AI language model that has gained significant attention and potential applications in the field of e-commerce. This abstract explores the utilization of GPT in e-commerce and its impact on various aspects of the industry. Chat GPT offers immense potential for transforming e-commerce by providing personalized assistance, streamlining customer service operations, and generating valuable insights. Its natural language processing capabilities and automated support contribute to an improved customer experience, while its data-driven insights empower businesses to make informed decisions. By addressing ethical considerations and acknowledging its limitations, Chat GPT can become an invaluable asset in shaping the future of e-commerce.


 

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Author Biography

Dr. Amit Kumar, Dr. G. Nagarajan, Dr M Surekha, Dr. C. Vijai , Dr. A. Sulthan Mohideen, Dr. D. Paul Dhinakaran, M. Raja Lakshmi