Personalized Strategies and its Efficiency in Cloud Technologies in Social Media Marketing

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S. Pratiksha, Kavitha m

Abstract

This research examines the efficacy of personalized techniques in cloud marketing with an emphasis on five key areas: individualized service, specific suggestions, fluid communication, protected data, and improved assistance. Both primary and secondary sources were used to compile information for this study's analysis. There was a wide range of ages, genders, and professions represented among the 112 people who filled out the survey. To gather quantitative primary data, we administered structured questionnaires, while to compile secondary data, we reviewed the relevant literature and previous studies. The research shows that cloud marketers should prioritize individualized approaches. The vast majority of survey takers would rather have individualized experiences and pertinent suggestions made just for them. In addition, it was determined that an integral part of a satisfying experience was a streamlined integration with cloud-based marketing tools. A sizable fraction of respondents highlighted the significance of maintaining their privacy and the security of their data. Improved customer service was also cited as crucial to retaining existing customers. The results as a whole point to the fact that customer engagement and happiness may be greatly increased through the use of customised techniques in cloud marketing. However, data privacy and security must be top priorities for businesses if they want to earn customers' trust. Delivering first-rate customer service can alleviate worries and reinforce ties with regular clients.

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