Emotional Intelligence in Leadership: A Key Determinant in Employee Retention

Abstract

Purpose: The purpose of this research paper is to investigate the role of emotional intelligence (EI) in leadership as a critical factor influencing employee retention within organizations. The paper aims to contribute to the understanding of how emotional intelligence exhibited by leaders impacts employee engagement, job satisfaction, and overall retention rates.

Theoretical Framework: The research paper builds upon a comprehensive theoretical framework that integrates concepts from emotional intelligence, leadership theory, and organizational behavior. It draws upon the foundational works of Goleman (1995), Mayer and Salovey (1997), and Bass (1985) to establish the theoretical underpinnings linking emotional intelligence attributes with effective leadership behaviors.

Findings: The findings of this research reveal a strong positive correlation between emotional intelligence exhibited by leaders and employee retention rates. Leaders who demonstrate higher levels of emotional intelligence are observed to foster healthier work environments, better interpersonal relationships, and enhanced employee motivation, consequently leading to increased job satisfaction and prolonged employee tenure.

Research, Practical & Social Implications: This research paper underscores the significance of emotional intelligence in leadership, shedding light on its pivotal role in employee retention strategies. The implications of these findings extend to both research and practice, offering valuable insights for leadership development programs and human resource management initiatives. Moreover, the study contributes to the creation of more harmonious and productive workplaces, thereby fostering a positive social impact on overall employee well-being.

Originality/Value: The originality of this research lies in its comprehensive exploration of the link between emotional intelligence and employee retention, bridging a gap in existing literature. By delving into the intricate interplay between leadership behaviors and emotional intelligence competencies, this paper adds unique value to the field of organizational studies.