A Study on Measuring the Relationship of Customer Perception and Financial Inclusion Initiatives Through the Structured Equation Modelling

Abstract

In recent years, India has seen a significant increase in the country's level of financial inclusion. In recent years, there has been an increase in the number of Indians who have bank accounts, and the percentage of Indians who have bank accounts is estimated to be close to 80 percent at the present time. The banking industry in India is becoming more visible as the Government of India (GoI) continues its efforts to expand financial services to the segment of the population that does not have a bank account. India needs to expand its financial inclusion in order to reach unbanked segments of the population and to provide a stable operating environment for initiatives aimed at expanding financial inclusion. In this particular study, regression, correlation, and secondary data were used to investigate this influence's impact. The data came from the RBI. The purpose of this research was to ascertain the viewpoints of Indian consumers regarding financial inclusion services. According to the findings, corporations have made a sizeable contribution to the inclusion of this country's middle class in terms of their financial standing. These findings will be of assistance to policymakers as they work toward their goal of bringing every person living in the United States into an organized financial system.